Call Centre Features
Verify contact details, identity numbers, addresses and bank account details with the click of a button.
Put an active call on hold and place a new, parallel call to an external number.
Increase your team’s productivity. Simply click on a campaign and the system will automatically dail new leads.
Leave team members comments and tag calls to keep track of metrics that measure performance.
Make and receive unlimited calls, on any number, at the same time.
Live verification ensures valid voice mandates are recorded, stored and recalled for debit order collection.
Cross-reference information checks verify customer data, so your team can process voice-recorded mandates.
Team members can add and edit client information while they are busy on a call.
Record voice mandates and monitor your team's service quality by recording calls and listening back on them.
Call Centre Benefits
Collaborate more efficiently by communicating and sharing data - giving employees, contractors and third parties access to the same files across different locations.
Increase your cash flow by proactively preventing fraud through our built-in verification. Now you can verify contact details, identity numbers, addresses and bank account details in real-time.
Remove the need for hardware setup, software patching and other time-consuming IT management chores, and allow your team to spend time on achieving more important business goals.
Reduce network latency through our network of secure data centres, which are regularly upgraded to the latest generation of fast and efficient computing hardware.
Set up a call centre
without any special technicians or expensive equipment.
Just leave your details and one of our team members will be in contact with you shortly.